Introduction

This Privacy Policy (“Policy”) explains how Bookout Systems, LLC (“Bookout Systems,” “we,” “us,” or “our”), based in Port Neches, Texas 77619, collects, uses, stores, and protects your information when you use our website, software, and related services (collectively, the “Services”).

By accessing or using our Services, you consent to the collection, processing, storage, and disclosure of your information as described in this Policy.

Information We Collect

Personal Information

When you request information, submit a form, schedule a call, or use our Services, we may collect personal information including:

Name

Business name

Email address

Phone number

Business address

When purchasing services, billing and payment information is required. Bookout Systems does not store credit card information. All payments are processed securely through third-party payment processors such as Stripe.

Business Data & Platform Information

When using Bookout Systems, you may provide or generate data including:

Lead and customer contact information

Website form submissions

SMS and email communications

Business profile information

Uploaded logos, images, and content

This information (“Service Data”) is stored and used solely to provide and improve our Services.

Diagnostic & Technical Information

To improve platform reliability, we may collect limited technical information such as:

Browser type and version

Device and operating system

Error logs and diagnostic reports

This information is used strictly for troubleshooting, security, and service optimization.

Analytics & Cookies

We use cookies and analytics tools (such as Google Analytics) to collect information including:

IP address

Pages viewed

Time spent on pages

Interaction behavior

This data helps us improve website performance and user experience.

Third-party vendors, including Google, may use cookies to serve ads based on prior visits.
Users may opt out of personalized advertising by visiting:

https://adssettings.google.com

https://www.aboutads.info

Geo-Location Information

Bookout Systems does not collect real-time location data. If this changes in the future, explicit consent will be required.

How We Use Your Information

We use collected information to:

Provide and operate our Services

Respond to inquiries and schedule consultations

Send service-related communications

Improve functionality, automation, and performance

Request customer reviews on your behalf (when enabled)

Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

Sharing & Disclosure of Information

Third-Party Service Providers

We may share limited information with trusted providers who assist with:

Payment processing

Hosting and infrastructure

Analytics and reporting

SMS, email, and automation delivery

These providers are contractually obligated to protect your information and may not use it for any other purpose.

Marketing & Publicity

By using our Services, you grant Bookout Systems permission to reference your business name or logo in marketing materials unless you explicitly request otherwise.

Legal Requirements

We may disclose information if required to comply with legal obligations, subpoenas, court orders, or to protect the rights, safety, or property of Bookout Systems or others.

Business Transfers

If Bookout Systems undergoes a merger, acquisition, or asset sale, customer information may be transferred as part of that transaction. Users will be notified of any material changes.

Data Retention

We retain information only as long as necessary to provide Services or meet legal obligations.
If you cancel your account, your data will be deleted within a reasonable timeframe, subject to backup retention policies.

Data Security

We implement industry-standard security measures to protect your information.
However, no system is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to:

Access your personal data

Request correction or deletion

Restrict or object to processing

Requests must be submitted in writing.

GDPR (European Union Users)

If you are located in the EU, UK, or EEA, you may have additional rights under GDPR, including data portability and the right to lodge complaints with a supervisory authority.

California Consumer Privacy Act (CCPA)

California residents may request access to, deletion of, or information about personal data collected by Bookout Systems.
Requests may be submitted via email.

Community Features

If our Services include public forums, comments, or community areas, any information shared may be publicly visible and remain accessible even after account termination.

Changes to This Privacy Policy

We may update this Policy from time to time. Material changes will be posted on this page and may be communicated via email.

Contact Information

If you have questions about this Privacy Policy or your data, contact us at: admin@bookout.ai